Last updated: June 6^th, 2023

At Cardinal 23, we value and prioritize the privacy of our users. This Privacy Policy describes how Cardinal 23 (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website and use our services. We understand the importance of maintaining the confidentiality of your data and will only collect and use it in accordance with applicable laws and regulations. We are committed to protecting your privacy and safeguarding your personal information and will not disclose it to third parties without your consent. However, there may be circumstances where we may need to disclose user information as described in this policy to safeguard our rights, property, users, or others who may be affected by certain activities. We will also adhere to any legal obligations that require us to disclose user information.

Information We Collect

To provide our services effectively, we may request personal or company information from you. This information may include, but is not limited to:

• Client Information: Your name, email address, phone number, billing address, and payment details, such as debit/credit card information or banking details for eCheck processing.
• Process Serving Details: Information about the individual to be served, which may include their name, address, date of birth, Social Security number (SSN), place of residence, place of work, and any additional relevant details necessary for accurate location and service.
• Document Retrieval Requests: Information related to civil cases, criminal cases, family and domestic cases, juvenile cases, licenses, miscellaneous filings, probate and trust matters, property and financial records, or any other documents you specify for retrieval. If applicable, this may include case numbers, filing dates, or other identifying details.

• Mobile Notary and Loan Signing Details: Information related to the documents requiring notarization or loan signings, which may include legal, financial, real estate, or other sensitive materials. We may collect the names, signatures, and other identifiers of the involved parties as required to fulfill these services.

Use of Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and facilitate our services, including Process Serving, Mobile Notary and Loan Signing services, Document Retrieval, Skip Tracing, and other related services tailored to your needs.
• Legal Compliance: To comply with applicable laws, regulations, court orders, and other legal obligations.
• Service Improvement: To analyze, enhance, and improve the quality, efficiency, and user experience of our services and website.
• Security and Protection: To protect our rights, property, and users, and to safeguard against fraudulent, unlawful, or harmful activities that may affect our services or others.

Disclosure of Information

We understand the sensitive nature of the personal information we collect and are committed to protecting your privacy. We do not disclose your information to third parties without your consent, except in the following circumstances:

• Service Facilitation: To service providers, contractors, and affiliated organizations who assist us in delivering our services, such as Process Serving, Mobile Notary and Loan Signing services, Document Retrieval, and Skip Tracing.
• Legal Compliance: To comply with applicable laws, regulations, court orders, or other legal processes.
• Protection of Rights and Safety: To protect our rights, privacy, safety, or property, as well as those of our users, the public, or other affected individuals.
• Service-Specific Sharing: In the course of providing Process Serving, Mobile Notary and Loan Signing services, Document Filing/Retrieval, and Skip Tracing, we may be required to share collected information with relevant parties, such as courts, attorneys, or authorized individuals, to fulfill our legal or contractual obligations.

Data Security

We implement appropriate security measures to protect your personal information and prevent unauthorized access, disclosure, or alteration. We strive to maintain the confidentiality and integrity of the data we collect. However, please be aware that no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We recommend reviewing this Privacy Policy periodically to stay informed about any modifications.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@cardinal23.com.