FAQ
What is a Process Server?
A process server is a legal professional responsible for delivering important court documents to individuals involved in legal proceedings. These documents, which can include subpoenas, complaints, summons, or other legal notices, inform people of their involvement in a legal matter and ensure that they are given proper notification, as required by law.
The role of the process server is essential to maintaining due process, a legal principle that guarantees everyone’s right to be informed and heard in a court of law. Process servers must ensure that the documents are delivered in a timely and appropriate manner, following specific legal guidelines based on the jurisdiction in which they work.
“Why do I need to hire a Process Server?"
"Can't the Sheriff serve my legal documents?”
Serving legal documents is far more complex than simply walking up to someone and handing them papers. People often try to avoid being served, so locating and approaching them can require creativity, persistence, and strategy. A process server is trained to handle situations where individuals may be difficult to find or deliberately evasive. Additionally, we are familiar with laws regarding proper service and know how to ensure that all requirements are met, from documenting the service correctly to filing the necessary proof with the court.
For instance, a person might refuse to answer the door or provide misleading information about their identity. A process server may need to sit and wait for a period of time, or conduct skip tracing to locate someone who has moved or is actively hiding. In many cases, service must be carried out in strict compliance with legal rules to avoid challenges in court, which means it’s critical that service is executed precisely and professionally.
While the Sheriff’s office is certainly capable of serving documents, they are limited by their other duties and responsibilities.
Sheriff’s deputies often have a heavy workload that includes law enforcement tasks such as patrolling, responding to emergency calls, attending court, transporting prisoners, and handling other legal matters. As a result, their availability for process serving may be restricted to normal business hours, and they typically won’t provide extra services like sitting and waiting or skip tracing. Additionally, they cannot serve papers at multiple addresses without extra requests and may not pursue evasive individuals as diligently as a private process server.
While the Sheriff’s office is certainly capable of serving documents, they are limited by their other duties and responsibilities. Sheriff’s deputies often have a heavy workload that includes law enforcement tasks such as patrolling, responding to emergency calls, attending court, transporting prisoners, and handling other legal matters. As a result, their availability for process serving may be restricted to normal business hours, and they typically won’t provide extra services like sitting and waiting or skip tracing. Additionally, they cannot serve papers at multiple addresses without extra requests and may not pursue evasive individuals as diligently as a private process server.
Moreover, individuals trying to avoid legal action may be more likely to evade service if they see a uniformed officer approaching. A private process server, on the other hand, can blend in more easily, dress casually, or even adapt their appearance to fit different environments in order to complete the service discreetly and efficiently.
Hiring a private process server ensures that your documents are served promptly, in compliance with all legal requirements, and with the flexibility to handle special circumstances, all while avoiding the delays often associated with the Sheriff’s office.
In Oklahoma, there are several ways to serve a summons that don’t always require direct, in-person delivery. In some cases, service can be completed by leaving the documents with someone 15 years of age or older at the recipient’s residence, posting a notice on the recipient’s door (reserved for eviction notices), through certified mail, by publication, and on the Secretary of State.
However, certain legal documents, like subpoenas, must be personally served to the individual to ensure compliance.
If a subpoena is not personally delivered, a judge may not enforce it, as personal service ensures that the recipient is fully informed of their legal obligations.
What do you charge for general Service of Process?
We charge a flat fee per county for service within the Oklahoma City Metro area, which includes: Canadian, Cleveland, Grady, Lincoln, Logan, McClain, and Oklahoma counties. For service outside this metro area, round-trip mileage and lodging fees (if applicable) will apply in addition to the base rate. We can also handle out-of-state requests on a case-by-case basis. For full pricing and other details, please click here.
What do you charge for eviction-related Service of Process?
We charge a flat fee per county for service within the following counties: Canadian, Cleveland, and Oklahoma. For full pricing and other details, please click here.
How long does it take to serve documents?
The time frame for serving documents depends on your selected service level: Standard, Expedited, or Same-Day. Standard service usually takes a few days, while Expedited and Same-Day options are prioritized and completed more quickly. We strive to complete all services as quickly and efficiently as possible, keeping you informed every step of the way.
For general Service of Process, we make up to three (3) service attempts per serve, per address, each at different times of the day (including evenings) to maximize the chances of successful service, and we will wait up to 20 minutes at each address to further increase the likelihood of contact. We can serve individuals at their home or place of employment. For business-related serves, we deliver documents to the company’s registered agent or an authorized representative, such as an owner or CEO. For full pricing and other details, please click here.
What happens if the person cannot be found?
If we are unable to locate the individual at the provided address(es), we can conduct additional research (Skip Tracing) to find alternate addresses. If we exhaust all reasonable options, we will contact you to discuss any additional approaches you would like us to try before providing an affidavit of non-service.
For eviction-related notices, if personal service is unsuccessful, we will follow Oklahoma statute by posting the notice in a clearly visible location and mailing a certified copy to the tenant.
Will I be notified once the service has been completed?
Yes, you will receive confirmation once the service has been completed. An Affidavit of Service (Proof of Service) will also be filed with the court in Canadian, Cleveland, Grady, Lincoln, Logan, McClain, and Oklahoma County (OKC Metro), ensuring a seamless process for our clients, and you will receive a copy of it via email once service has been completed. In select situations where circumstances warrant, we will gladly handle the filing of paperwork for you in other counties as well, but for a fee.
That's why it pays to hire a professional Process Server.
That's why it pays to hire a professional Process Server.
When Law Firms are looking for rapid, efficient, and professional ways to serve process on new lawsuits – they come to Cardinal 23.
When trial attorneys need to subpoena witnesses – they come to Cardinal 23.
When collection agencies have people that don’t make payments on time – they come to Cardinal 23.
What is document retrieval?
Document retrieval is the process of obtaining copies of legal documents, records, or other official papers from courts, government agencies, or archives on behalf of a client.
What types of documents can you retrieve?
We can retrieve court records (affidavits, briefs, complaints, motions), real estate documents (deeds, property searches), UCC filings, and many other official documents.
How soon can you have my documents delivered?
The time frame for retrieving and delivering documents depends on your selected service level: Standard, Expedited, or Same-Day. Standard service usually takes a few days, while Expedited and Same-Day options are prioritized and completed more quickly. We strive to complete all services as quickly and efficiently as possible, keeping you informed every step of the way.
Do you provide certified copies of documents?
Yes, if you need certified copies of documents or records, we can obtain these from the appropriate courthouse. There may be additional fees for certification, which will be included in our cost estimate for the service.
Do you provide exemplified copies of documents?
Yes, if you need exemplified copies of documents or records, we can obtain them from the appropriate courthouse. Exemplification is a higher level of certification, often used for out-of-state or federal filings, and may involve additional fees. These costs will be included in our service estimate.
How are documents delivered once retrieved?
We offer several delivery options for your convenience, including electronic delivery via secure email or physical delivery by mail or courier. We work with you to ensure the documents are delivered promptly and securely.
What do you charge for Document Retrieval?
We charge a flat fee per county for service within the following counties: Canadian, Cleveland, and Oklahoma, and for any applicable court or certification fees. For full pricing and other details, please click here.
What is a mobile notary, and how does it work?
A mobile notary is a commissioned notary public who travels to your location to notarize documents. This service offers the flexibility of meeting you at a convenient time and place, making it ideal for those with busy schedules or limited mobility.
What types of documents can you notarize?
We can notarize a wide range of documents, including affidavits, power of attorney forms, real estate documents, wills, contracts, and more. If you’re unsure whether your document requires notarization, feel free to contact us for guidance.
What do I need to bring for the notarization?
Please bring a valid, government-issued photo ID (such as a driver’s license or passport) to verify your identity. Ensure that all signers are present and that the documents are complete (with no blank spaces) before the appointment.
We also recommend bringing a form of payment in case there are any unforeseen or additional charges at the time of notarization. We accept Venmo, Cash App, checks, debit/credit cards, as well as Apple Pay and Google Pay.
Can you notarize documents on short notice?
Yes, we offer flexible scheduling and can accommodate same-day requests, including on federal holidays. For your convenience, we can come directly to you, whether to save you a trip or if mobility challenges prevent you from traveling.
What do you charge for Mobile Notary services?
We charge a flat rate of $50 per appointment, plus $5 per notarial act/signature, for appointments within the following counties: Canadian, Cleveland, and Oklahoma.
Additional fees apply for same-day requests, after-hours appointments, weekends, and federal holidays.
If witnesses are required, we can provide one (1) witness for an additional $25. If more than one witness is needed, you will be responsible for ensuring additional witnesses are present at the time of the appointment.
For more information, click here.
What is Loan Signing?
Loan signing refers to the process of executing loan documents, typically for real estate transactions such as mortgages or refinances. This step is crucial in finalizing the loan agreement between the lender and the borrower. Proper completion of these documents ensures that the loan can proceed without delays or complications.
What does a Notary Signing Agent do?
A certified Notary Signing Agent (NSA) is a specialized notary public who is trained to handle and notarize loan documents. Their role involves ensuring that all required signatures, initials, and notarizations are completed accurately and in compliance with legal standards. By preventing errors, Notary Signing Agents help streamline the loan process and avoid delays caused by incomplete or improperly executed paperwork.
What types of loans can you assist with?
We provide signing services for various loan types, including mortgages, refinancing, home equity loans, reverse mortgages, and more. Our knowledge of these documents helps ensure a smooth signing process for all parties involved.
Do you travel to signings?
Yes, our Certified Notary Signing Agents are mobile and can meet you at your home, workplace, a title company, or another agreed-upon location for your convenience.
We charge a flat rate per appointment for appointments within the following counties: Canadian, Cleveland, and Oklahoma.
Within this area, we only charge the flat fees listed on our pricing page/order form, or the agreed-upon rate if the signing is arranged through a title company that determines the payment terms.
How long does a loan signing take?
Loan signings usually take 45 minutes to an hour, depending on the number of documents. We review each document carefully with you to ensure accuracy, allowing you to complete the process with confidence.
What do you charge for Loan Signing services?
Our fees include everything needed for a seamless signing process, such as document printing, notarial acts, shipping, and scanbacks (if required). Rates vary by loan type and can be found on our pricing page. Click here to view the full details. We also offer flexible pricing options and are happy to discuss specific needs with you.